Q1: Can I get free samples to test quality?
Yes, we provide free stock samples for quality evaluation. Customized samples with your logo are also available with a small sampling fee (refundable on first bulk order).
Q2: What is the minimum order quantity?
Our standard MOQ is 50,000 pieces per design. For first-time trial orders, we can accommodate smaller quantities to help you test the market.
Q3: How long does production and delivery take?
Sample production takes around 7-10 working days. Mass production is completed within 15-25 working days depending on order volume and printing complexity.
Q4: Can I customize the size, design, and printing?
Absolutely. We offer full OEM/ODM service including custom sizes (2oz to 20oz), custom printing (up to 6 colors), and custom packaging. Our design team can assist with artwork preparation.
Q5: Are your paper cups environmentally friendly?
100% virgin fiber pure white paper with PE coating, no recycled content is selected with sustainability in mind. Our cups are manufactured using responsibly sourced paper and comply with international eco-standards. PLA biodegradable options are also available upon request.